FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
Currently I only ship to the US and Canada
How long does shipping take?
Currently every product is made to order so I have a 10 day turnaround and then shipping usually takes 2-5 business depending on location.
How do you ship your product?
I use UPS for all my shipping needs so each package will have a tracking number.
Candle FAQ
What kind of wax do you use?
I use a soy blend which allows for a slow burning time.
What kind of wick do you use?
I use a cotton wick that is threaded so allow for a slow and even burning time.
Returns and Broken Product
Do you except returns?
I do not accept returns because each order is made to order.
What if my product arrives broken?
If your product arrives broken I will replace the item if you send me a photo via email. I am happy to replace an item if it's broken.